No, we do not believe in contracts for home cleans, all we ask is that if you need to cancel, you give us 48 hours’ notice, if not, we will charge the full price of your booking.

If you give us 48 hours’ notice, any monies will be credited to your next clean. For Office and industrial cleaning contracts, please get in touch and we will be happy to advise you.

We are open 6 days a week and are contactable from 08.00- 20.00.

Saturday 10:00 to 17:00

You can always email us and we will respond as soon as we can.

Our hourly rates include the cleaner’s wage and the agency fee. Rates vary depending on the area you’re in and the number of hours you require each week. If you’d like a free quote, please contact us! All we require from you is the approximate number of hours you need and your postcode.

Yes, of course, we have a large and varied staff pool, and we’d be happy to assign you someone different if you are unhappy for any reason. Just give us a call.

No, our cleaners will provide all the products needed and this will be a higher rate than normal, but if you prefer to specify the products you want to be used in your home, please let us know and we will accommodate you, after all, it is your home.

No, our cleaners are fully vetted and are happy to hold your house keys when you’re away. We will provide you with a Key Acknowledgement Form for your cleaner to sign.

Yes of course! Our cleaners are totally flexible and will happily take on evening or weekend cleaning work.

Please note: in certain areas, a supplemental hourly charge may be added for cleans after 6 pm or at weekends.

Of course! We know the cleaner will be in your home and that people are often as important as cleaning standards. Once we allocate a cleaner to you, we’ll arrange for them to come along and meet you so that you can approve our choice and discuss the cleaning tasks you require.

It’s important that you like our cleaning staff so there’s no need to agree to the first person we send you. Once you’re satisfied that we’ve sent the right person to you, you can then mutually arrange a regular clean day and time.

If you’d like to skip the interview and go straight to cleaning this can also be arranged.

It depends on the size of your home, how many rooms and how much furniture is in them, plus the level of cleaning that you require. Ultimately, the choice is yours, and you may want fewer or more hours and then prioritise the rooms and jobs that need to be completed.

We have a minimum booking time of 3hrs.